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My DR prescribed Januvia which ny next to worthless insurance doesn't cover. Wife found this company and made arrangements to get meds with them.

Paperwork delays, unanswered phone calls, and money with drawn from our account, and still nothing. No medicine, no return calls, no "paper needing our signature" etc. Bull**** is all they provide. Update, Finally talked with rep who blamed all the issues on the drug company.

Asked for refunf of money and was told I don't qualify for it because I didn't cancel within 10 days of "first call" to them.

Didn't even recieve the application for over a month, so how was I to know that I only had 19 days to cancel. HUGE RIPOFF!

Product or Service Mentioned: The Rx Advocates Januvia Prescription Refill.

Reason of review: Poor customer service.

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